Privacy Policy

Your information, handled with the same care as our clients' queues.

OVERVIEW

Our commitment

What this policy covers and who it applies to.

Quantum Bridge Solutions LLC ("QBS", "we", "us") respects your privacy. This policy explains what information we collect when you visit this website or contact us, why we collect it, how we protect it and the choices you have.

It applies to this website and to enquiries submitted through it. Data we process on behalf of clients under a services agreement is governed by that agreement and the client's own instructions, not by this policy.

COLLECTION

Information we collect

Only what we need to understand and answer your enquiry.

Information you give us

  • Contact details: your name, work email, company and role.
  • Enquiry details: the region, queue type, volumes, timeline and operational context you choose to share in our questionnaire.
  • Your consent to be contacted about your enquiry.

Information collected automatically

  • Basic technical data such as browser type, device and pages visited, used to keep the site secure and working.
  • We do not sell this data or use it to build advertising profiles.

Please do not include sensitive personal data, or personal data about your own users, in your enquiry.

How we use your information

Each use is tied to a clear purpose.

  • To respond to you: reviewing your enquiry, contacting you and scoping a possible engagement. This is based on your consent and our legitimate interest in answering business requests.
  • To protect the site: preventing spam, abuse and repeated automated submissions.
  • To meet legal obligations: where the law requires us to keep or disclose certain records.

We never use your enquiry to train automated systems, and we never sell or rent your information.

Sharing and international transfers

Limited access, for defined reasons only.

Access to enquiries is limited to authorised QBS staff who need it to respond. We use trusted service providers to host this website and store submissions; they process data only on our instructions and under appropriate confidentiality and security commitments.

Because we operate across regions, your information may be processed outside your country. Where this happens, we rely on recognised safeguards, such as contractual protections, to keep it protected to the standard this policy describes.

PROTECTION

Security and retention

Protected while we hold it, removed when we no longer need it.

  • Submissions are stored privately, encrypted in transit and accessible only to signed-in, authorised staff.
  • Access is role-based and reviewed, and original submissions cannot be altered.
  • We keep enquiry information only for as long as needed to respond, manage any resulting relationship and meet legal requirements, then delete or anonymise it.

Your choices and rights

You stay in control of your information.

Depending on where you live, you may have the right to:

  • Access the information we hold about you.
  • Correct information that is inaccurate or incomplete.
  • Ask us to delete your information.
  • Withdraw your consent or object to certain processing.
  • Complain to your local data protection authority.

To make a request, reach us through our contact page. We will verify your request and respond within the time required by applicable law.

Changes to this policy

We may update this policy as our services or legal requirements change. The current version is always published on this page.